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carnutzzz carnutzzz is offline
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Join Date: Jan 2005
Location: Atlanta, GA
Posts: 1,392
Annoying exchange with parts company...

I bet this doesn't happen with Pelican!

What would you guys do next? I clicked Buy Now on an Ebay store for a truck part. I then bailed-out of the online purchase due to the reasons explained below...

Dear Paul,
>>
>>
Greetings!
>>
Please provide us with the Sales Confirmation Number for us to mark your online order (eBay item number 8069641124) as paid.
>>
Thank you and have a great day.
>>
>>
Sincerely,
>>
carpartswholesale
Customer Service Hotline 866-828-4322

********************************

I won't be purchasing any parts.

The ebay ad claimed free shipping, however at checkout $17 was being added for shipping. I called your 800 number and after talking to 2 different people, I was transferred to a 3rd. The 3rd person had a voicemail message saying they were "at lunch".
>>
I have purchased my parts already from another supplier who was a little more "on the ball".
>>
Thanks though...

**************************************

> Dear Paul,
>
>
> Greetings!
>
> Please leave a positive feedback first and email us back to cancel the
> order. We will also leave you with a positive feedback.
>
> Thank you and have a great day.
>
>
> Sincerely,
>
> carpartswholesale.net
> Customer Service Hotline 866-828-4322

**************************************

Why would I leave positive feedback when my experience was less than positive?

****************************************

Dear Paul,


Greetings!

Sorry for the inconvenience. Please leave a positive feedback for us to
cancel the order. That is the only way to cancel the order. We will also
leave you with a psoitive feedback.

Thank you and have a great day.


Sincerely,

carpartswholesale
Customer Service Hotline 866-828-4322




What's my next move?
Old 06-09-2006, 10:20 AM
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