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The support issue has long been crystal clear. This is from a report pre-OSX -- back when Macs occasionally crashed. The differential has been there for a long, long time.
From a GISTICS report that analyzes using a Mac in a large organization:
"Mac-using professionals spent far more hours per week -- 19 vs. 13 -- in actual, billable authoring time; Windows users spent more of their time tied up in such activities as training, support, data communications and file management." and "Mac-using creative professionals produce $26,441 more in annual revenue and $14,488 more in net profit for their employers than Windows users of comparable skill engaged in similar work. New Power Macs pay for themselves in four and a half months, on average, compared with about 13 months for Windows NT systems. And over three years, Power Macs generate more than a sevenfold ROI; for NT, the return is barely double."
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