OK eBay specific:
Contacting eBay
If you are unable to sign in to your eBay account, or if you require additional assistance, contact us immediately through Live Help.
Live Help
Important: If you have installed pop-up or ad blockers on your computer, temporarily disable them to use Live Help. Once you have finished your Live Help session, re-enable this software immediately. This will ensure your computer is fully protected from pop-ups, ads and spyware.
If you cannot use Live Help:
* Email us to report that you cannot sign in to your account.
* Email us after signing in to your account to request additional assistance.
Be sure to include the following information:
* Name and address
* Phone number (with the best time to reach you)
* User ID
* Email address
* Item numbers of any unauthorized transactions
* Brief summary of the situation
Live help is:
http://us.ebayobjects.com/3j/N3395.ebay/B1367235.11;sz=75x20;ord=9562778232439262?