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competentone competentone is offline
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Join Date: Mar 2004
Location: Summerville, SC
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Quote:
Originally posted by jyl
I can't think of many (any?) manufacturers that will let you freely return a non-defective product just because you changed your mind.
You must not do much shopping?

Almost every business (these are usually retailers, not the manufacturers acting as retailers also) that I do business with have a "no questions asked" return policy.

My understanding, and experience, is that such "customer friendly" policies are pretty common in business today.

Even some of the auto makers have advertised 100% satisfaction policies where they'll take the car back if you don't like something -- I haven't looked at the fine print on these, but expect they are probably genuine offers. The few customers who do return something just because they changed their mind is a pretty small price for the business to pay when compared to sales successes that can result from such return policies.
Old 09-22-2006, 09:42 AM
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