Quote:
Originally posted by LubeMaster77
What about a service company that doesn't sell items but rather intellectual material?
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Personally, I'd start by looking at the competition and seeing what they "do" online. There is even value in doing usability testing on your competitor's website before you even begin to draft up yours. This can give you a perspective on what your customers will be looking for, and how they want to see information organized. Great stuff to know BEFORE you start designing a website.