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stomachmonkey stomachmonkey is offline
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Join Date: Dec 2002
Location: Lantanna TX
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Here's a good one, so they sell their consumer product online for $xx.95.

Someone says, hey, "why not $xx.99? The customer won't care so why are we giving up .04 cents on each sale."

Pretty good idea considering the volume of business they do online it was a big chunk of cash so they change the official price book and update the price in the accounting system.

Problem is no one actually changes the price with Digital River, an outside company that handles the ecomm transaction/shipping who continue to charge $xx.94.

Some time goes by and they can't figure out why the books don't balance. Someone also realizes that they are losing cash on returns and then finally figures out that they are selliing stuff for .04 cents less than they are booking it for AND on every return they are giving the customer back .04 cents more than the customer paid for it.

This went on for nearly a year before they figured it out.

Scott
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Old 11-16-2006, 03:13 PM
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