[motion]

I have a 2004 Ford F250 PSD that has been in the shop 21 times since I bought it in April 04. It's been in the shop a total of 45 days and has 29000 miles on it. Several items have been "fixed" at least 2-4 times. Based on the situation, I qualify for relief under the California Lemon Law (Magnusson Moss Warranty Act). I notified Ford via certified letter and they have denied my claims. So, working on my next move, which it looks like is notification to the BBB Auto Line, then possibly arbitration.

I'm looking for any additional experience and wisdom any of you might have to help arm myself for war with Ford. I know they will push for arbitration, but I would like to avoid that. Any tips?