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I can say that I've worked for a very, very(cough) similar company(7 years) and that package handling seems pretty normal to me.
The worst kind gets repacked, written off, and auctioned by the trailerfull in-house. Lose a buck but make three.
Some highlights:
-Coveyer systems installed that go from 6 feet to 4 feet.
When unclogging the jam 20 feet up in the air you hear screaming"keep that belt moving".
-Boxes and letters mixed together on a moving belt- just imagine the sounds.
I once saw a 210lb overweight tumbling down the belt, bounced across the dock and bounced off a pacage car putting a dent in it.
-Walkways, stairs, and trailer heights that don't line up- sometimes off by 4ft. Multiple that by a couple hundred times a 4-hour night!!!
-Broken scanning and conveyer equipment which slows each transaction down, and requires having to walk an extra 10 feet to pick from a knocked-over pile of boxes.
Multiple that by a couple thousand times a 4-hour night!!!
-Letting young, dumb new employees take the day off (in order to better the bottom line), and having 1/2 the number of people necessary (supervisors insult/scream at youyou untill it's more efficient for them to jump in and start working themselves).
-Shorting paychecks-often repetively. Let's just say sometimes by several hours.
-That's just a start......
The driver who are vested/10 years or more sometimes don't give a care about anything. The others get:
-New routes switched almost randomly. This makes a difference when each stop has a unique routine.
-Package cars filled in entirety to the ceiling against OSHA rules. Yup, I've seen entire axles that ripped off from potholes.
-Hothead supervisors who "kick ash and take names", and then are rotated out to avoid class actions.
I found this was common in many locations.
A friend who was a driver left the company with 3 knee surgeries and sciatica.
I left after carpal tunnel in both wrists, two left and one bad right knee sprains, and a back "sprain" which left my right leg locked and numb for a year(the spasms and feeling were a relief).
$16k retraining to replace a $60k/year career was a joke. Especially after 5 years of 16 hour days.
Union protection? Two words: Ron Carey.
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Meanwhile other things are still happening.
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