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I had a BofA account tied to one of their credit cards. When I was hired at my present job, I took a big short term pay-cut & supplemented my income with credit for a couple of years to make ends meet. I was never late on any payments, but they saw fit to jack my APR up to 21% & when I called them they basically said that they did it because they could (along with Discover Card). I viewed this a predatory because I had a spotless credit history. They figured they had me by the balls.
After a year of some big pay raises, it was a sweet day when I walked into the BofA branch across the street & explained to the branch manager why I was closing my accounts & would NEVER do business with their blood sucking corporation again. It was equally pleasing when I called Discover Card to close my account & listened to all the great offers to keep my account open. I asked where these offers where a year earlier & why they had clearly tried to take advantage of me.
I kept my Citibank MC, they do occasionally try to raise my APR a little, but that changes with a phone call. Their Customer Services is great & they never jerked me off during my lean times. I went back to my old credit union, which is now a small bank. The only reason I went to BofA was at the urging of my old employer for direct deposit, big mistake. I recently gave my little bank my new truck loan, even though they had a .5% higher APR than other lenders, because they've treated me so well over the last 15 years.
I can't imagine I would have been as level-headed as you Legion, sorry for your loss.
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Paul
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