Jim, sorry to hear about your son's bad experience. I'm in no way saying you are wrong or not attentive enough. My "Maybe you need to pick the teachers better?" comment came off rude and I appologize. I'm just saying it would be worth a couple evenings research to find out exactly what rights you and your son has. Our school initially tried the "can't" routine but have since come around nicely once we called a meeting with the district, principal, and teacher. We never were rude, pushy yes, but in a good way
We are friends with the teachers and staff these days. You can call it "kissing ass" but if it gets results for our kids then so be it.