Quote:
Originally posted by Danny_Ocean
Why not do it all at the ATM machine (cute teller's nonwithstanding)? My point is, regardless of the weekday, there is really no reason to see a teller unless you have an out-of-the-ordinary request (e.g. purchase money order, dispute, etc.). Yet, people flock to the bank/drive-thru's as if they're going to benefit vs. using one of those "infernal ATM's"...
These are probably the same people who say things like "I'll never use my credit card on-line"...
|
I have used the same branch for 10 years. I even drive past other branches to go to this one.
The manager and I know each other very well, and all the tellers and staff know me by my first name.
About a year ago I forgot to transfer my payroll, my employees use this branch as well per my instructions. They cleared al the checks, and called my cel phone to tell me what was going on, at my request they transferred my payroll over the phone.
I have also called in from out of state and had money wired transfered to me. No signature required. I have had loans pushed through for me.
There is a lot to be said for walking into the bank when it is slow, chatting with the teller, talking about your weekend and hearing about theirs, then sitting with the branch manager and chit chatting for a half an hour or so.
It has served me VERY well over the years.