Quote:
Originally posted by RickM
BTW, a 5 min downtime max is unreasonable....$hit happens no matter how dilligent maint and support are.
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I could not disagree more. Five minutes is easily achieveable if (big if) the infrastructure is there to support it. Properly configured and maintained load balancers could have avoided this outage automatically, assuming there is redundancy on the web tier.
I do agree that performing a RCA to identify the souce of the outage would be the best tact here. However, it sounds like Mike might not have the time to do one since he is fighting other fire.
Find blame in the problem, not the people.