I took some stuff to a local plater to be re-chromed. I dropped it off in December and got it back yesterday.
The first thing I notices were wires soldered onto the backs of the windshield trim pieces. I asked the guy "So how am I supposed to get that off?" His reply: "I don't know - that's
your problem." He needed a way to run a wire to hold the pieces, which I understand. Ironically, he could have drilled a small hole without consequence - there's a joining sleeve that would cover it.
So I sat down tonight and was going to take the dremel to it, but upon closer inspection, there's NFW I'm doing this. For one, the solder ran under the lip of the channel. I would destroy it trying to cut out the solder. They also did a crappy job on the emblem - there's lumps on the bottom so that it can't sit flush on the decklid, and a big booger on the bottom of the "G" - it's like the parts were dirty when they got dropped into the chrome.
Any suggestions on how I should handle this from a customer complaint angle? The ends of every single piece are hosed in a similar fashion. For what I paid to have these re-chromed ($250 for the 2 sets), I shouldn't have to deal with bolshevik like this.
There were a bunch of other parts in the batch, and they came out fine.