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When you factor in the labor rate that shop's charge think about this. All you DIYer's do not consider the tooling, insurance,taxes,advertising,phone service, Internet service,electric,water,gas,bookkeeping,and all the other fee's that it takes to run a shop. All I seem to hear is I can get it cheaper down the street, or it took you 5 min and your going to charge me for that. I don't want customers like that, who would? If you can do it yourself GREAT I'm happy for you but if you can't we are the guy's you bring your car to.I'll bet you don't go out to dinner and b*tch about the price of a hamburger @ $7.99 when you can buy ground beef for $0.99 a lb down the street do you. The prices it the repair order seem fair!!We all like to get a good deal, the word Porsche and cheap don't go together very well. If you put the best quality parts on a car and offer the best service why can't you charge a fair price, this is the age old question??I pass a deal onto the customer as much as I can, but I will not put cheap crappy parts on just to save a $$ or two. If you can not afford to pay the prices of a shop then learn like I did and read, ask question, don't be a dick and people will help you out I promise. I have never ran someone off for asking questions. But I still am running a business to make a living.Wayne the host of this board has done alot to help out the DIYer's out there but I'm shure he has to make a living to. If you look at it from the other side I think you will see it a little different