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Its probably not the gutter, its an ice damn.
When the weather starts of get warmer in the spring, the ice and snow on the roof melt. But at night, they refreeze, and push themselves backwards under the shingles. If you have a large mass of snow and ice in the 5 feet leading up from the gutter, thats you problem. Get as much off and you can with without damaging the shingles, then use salt (yes, I'm suggesting salt your roof) to get the rest off.
This summer, get a heat coil installed that will protect the bottom edge of the roof.
I went through this in Wisconsin one year, and it sucked.
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