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and in Apple mail when you send an attachment there is a checkbox for helping to ensure windows compatibility of the document. I'm still not sure what it does, but to date I can count on one hand the number of documents I've had trouble with sending out and having people able to read. And that is on the order of tens of thousands of documents. You'll find similar if not higher numbers of people sending corrupt files between windows users. Sometimes things just get messed up...
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