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widebody911 widebody911 is offline
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Join Date: Jan 2002
Location: Carmichael, CA
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Online parts sales rant

So back in February I ordered some odds and ends from one of the better-known VW parts outfits. They charged my CC, but as of this weekend, the parts hadn't arrived, so I called this AM to find out what was up. The guy looks up my order and says (paraphrased)

Him: "Hmm. First cut 36hp main bearings; those are hard to get"
Me: "Well, you had them listed on your site as 'in stock' and your site let me buy them, and you certainly charged me for them.
Him: "Yeah, we don't have them, but if we get them, we'll ship them."
Me: "What? When do you think you'll get them?"
Him: "No idea"
Me: "So what about the rest of the parts?"
Him: "They'll ship at the same time..."

WTF?
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Old 03-19-2007, 09:23 AM
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