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You need to move on from these mom and pop shops and get into the real data centers. We just spent 20 million alone this week on new servers to replace our aging four year old servers. I spared no expense, and I never do on new enterprise class hardware. I know SA's have it rough, so I try and by the best technology possible every time I refresh a series of systems. Everything business critical should be N+1 for maximum availability.
One other thing bothers me about your client, he has credit card processing on servers that are accessible by the office "computer geek." That's borderline illegal, not to mention just plain reckless from a information security standpoint. Anything that handles peoples personal information should be locked in raised floor space and secured behind some sort of audited system.
I'm sorry that you have to go though this, I would have pulled my hair out by this point.
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2021 Model Y
2005 Cayenne Turbo
2012 Panamera 4S
1980 911 SC
1999 996 Cab
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