Okay, Rick, give this a shot then.
Download this zipped file and save the two files to your computer. Copy the file shellfix.reg to a floppy or thumb-drive and then follow the directions in the shellfix.txt file.
ftp://ftp.f-secure.com/anti-virus/tools/shellfix.zip
What this does is corrects a Registry entry that calls the Windows shell to load properly.
The registry edit is provided below, in case you want to do it manually...
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon]
"Shell"="explorer.exe"
Randy