[Bryans951]

I manage a customer service center for a regional service company that provides service for several large property managers. I'm looking for a program that will help us track work-orders from these property managers and also can provide some automated reporting.

Right now we get work-orders emailed or faxed from a property manager for a location (1200+) and then we send it to one of our 30 offices. We also have to make sure it has been completed on time and report back to the property with a completion date. I'd like to be able to see what work orders are open at a glance or either a specific office or property manager. Automatic daily, weekly, or monthly is need too.

Anybody had any experience with a program like this?

Thanks