Unfortunately for the consumer, it's not illegal to be incompetent. In most cases I would think that the people who did the incompetent work would, when shown their error, work to correct it, but we've all heard enough complaints about MM here to safely bet that won't happen in this case. I presume you've complained about this directly to MM and they've told you they don't care?
On some level, sad as it sounds, things like this benefit the community, because one person speaking up about their bad experience reminds everyone else to avoid that situation for themselves. Sorry you had to be the victim this time around, and best of luck to you in your effort to get some recompense for it.
