Quote:
Originally posted by RoninLB
A good American pays taxes and votes. A great American also creates jobs.
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Well said.
On the topic of creating Karma...
Maybe 5 years ago I bought an expensive pair of GoreTex waders from LL Bean (about $270). I've worn these things in rivers in Montana, hiked through Manzanita in the Sierra and severly abused them in Alaska. They began to leak.
I tried to fix the leak with AquaSeal and that held for a trip or two but on a recent rip to Colorado they started to leak again. I sent them back to LL Bean with a note asking them to fix the waders for me. In the note I offered to pay for the repairs and I specifically mentioned that the waders had out performed my expectations and if they could not be fixed, I'd buy a new pair.
LL Bean sent me a brand new pair of waders for free.
This is not the first time they have done this type of thing. They have replaced broken fly rods and fixed jammed fly reels. All free of charge. When I need new fly fishing equipment I never shop price. My first call is always to LL Bean. They have created some serious corporate Karma.