Quote:
Originally Posted by rfuerst911sc
This evening I went onto Dells website and engaged in the technical chat forum. I was fortunate to connect with Justin and after a few simple questions I have recovery disc(s) on their way to arrive in 1-3 days. I think that is excellent service / support for a machine out of warranty. If all goes as planned I should be up and running early next week. Thanks everyone for the advice.
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Good to hear Dell will send out the disks. Remember, if you give the recovery disk(s) to the laptop shop, more than likely, they will install the OS plus any software/drivers that are bundled and more than likely, copy your data to the new drive. This means that you will have to reinstall any applications that you, such as MS Office, Photoshop, Skype, etc. If you use Outlook or Outlook Express, you will need to reenter the Internet provider email info (POP settings, SMTP, settings) and move your existing (recovered) email files, contact lists, addresses, back to the correct locations.
Anyway, good luck with the laptop and if you would like to take me up on my offer, I can make things easier for you. BTW, at a minimum, I would only need your existing (failing) hard drive.
Dave
P.S. my actual computer knowledge goes back 20 yrs. It was only in the last three years that I was doing a lot of warranty laptop repair.