[masraum]

Originally Posted by Red Baron

As a long time manager of managers, I can tell you that I teach them to not get into reasons why people are late or why they can't travel, work a holiday, etc;

And here is the example I use with them to show them what I expect and how they need to handle their responsibility.

You have two employees, A and B. < snipped for brevity >

Wow, great lesson. I try to stay away from management as much as possible, but I'm semi-management now. Our company and specifically my group is relatively small, so they try to be flexible and easy with us. We have lots of folks that are married and/or with kids or trying to buy a house or whatever. 99% of the time, allowing the employees some flexibility doesn't really affect us adversely, but I suspect that at some point in the future your lesson will be useful. Thanks for posting.