[Rick Lee]

I don't know that refurbs are necessarily something someone found unsatisfactory. I just called Escort yesterday about a repair order on one of my radar detctors, and while on hold there was a recording about trading in a used model for a newer one. If you have a perfectly functioning radar detector, but need some features in the latest model and you send your old one in for exchange and the factory goes over it and gives it a new warranty, I don't see how that's unsatisfactory.