I also posted this on rennlist but I figured I might as well post here to see if this is an isolated occurrence.
WTF
www.autopartsonlinecanada.com
I used these guys once before and everything worked out. This time I order 2 parts from them and well, it didn't work out.
There was a problem shipping. Apparently UPS doesn't ship to my address. No one told me, I had to call them up and ask, then call UPS and track down the package. Whatever, a PITA but I got my package.
I open it up. Wow, look at that, the one part I really needed is not there. It is on the packing slip, it says 'quantity ordered = 1, quantity shipped = 0' But worry not, they were kind enough to charge my visa anyways.
I call them up, this is their explanation, 'well, we don't have it in stock so we couldn't ship it. But if you like I can write it in the report to have us refund you visa' Well thanks *******s. If you don't have it in stock why is it listed on your website as 'in stock'. More importantly, why did you let me order it and charge me for it if it clearly was never going to show up on my door step.
So now I am stuck here with a car that needs a part. I had ordered it with plenty of time to spare thinking it was going to get here by the weekend. Not so much. So I can't do the quick fix on my car and I can't take off for the weekend like I wanted to.
Am I the only one that sees something wrong with the way they do business. Do I really need to order something from them only to find an half empty box, call them back, and then find out they never had the part in the first place?