Quote:
Originally Posted by lendaddy
A customer of mine missed an old invoice on a recent payment. We offer a 2% 10 NET 30 discount which they took on the two that they paid. Missing an invoice is not uncommon so I shot them an e-mail reminder asking if they needed a copy of the missed invoice. Their response was shocking in it's brutal honesty 
"We have the invoice. We just missed the 10 day discount window so we will pay the first Friday after 45 days."
Customers play games all the time to scam a discount, but I've never had one admit it before. |
I understand your frustration. Been there. But they are not really scamming a discount if you offer it for payment within 10 and they pay within 10.
If they miss the 10 then they will do what all businesses do, pay as late as possible.
Now dating checks and sending them later, that is scamming and scummy.
I'd modify my contract so that the discount only applies to payments postmarked within the 10 day window and received no later than 5 business days after day 10.