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When we owned our business it was typical that the larger the customer, the longer they would drag out the payment. I found that calling the customer's A/P department with a sob story ("We're a very small company.") would usually yield results. Sometimes I would just happen to be in the neighborhood with the new invoices and would use that opportunity to discuss the past due stuff.
I don't advise showing up for a meeting over unpaid bills in your 911.
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Lee
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