[911Rob]

Time & Money

Most of my success as a businessman has come from being able to see it from the clients perspective, no matter what the industry. Give the client what they want, end of story.

For every client, I get their priorities straight. Then I run with those priorities.
for example, in the construction biz:
I'll say to the client; "Alright, I realize you'd like me to complete that change for you; however when we started this job you told me the most important thing for you was the time it would take, then the 2nd thing was the cost. Now making this change is going to affect both of your main priorities; are you sure you want to proceed with this direction?"

Idiots run/plan projects from today and yesterday.
A Project Manager always runs a project in the future, IMHO.

Good Luck, I'm sure you'll be great at it!
(I loved the painter that guaranteed his completion date)