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scottmandue scottmandue is offline
least common denominator
 
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Join Date: Aug 2001
Location: San Pedro,CA
Posts: 22,506
My first impression was like Sammy, "well CD's look OK so who gives a fig."
But then I'm a little more like Jeff "hey, if I wanted used or damaged goods I could have paid less" and "what moron ships CD's in an unpadded envelope?" plus "I should send them back just to let them know this shipping method is unacceptable."

I also thought of them being suspicious of me copying them and trying to return the CD's. However I have been buying from B&N for almost ten years and only returned one DVD for a replacement that wouldn't play so a quick look at my account should show them I am not that kind of person plus I am just asking for undamaged replacements.

Before this B&N has always shipped everything in cardboard boxes with air pillows, free shipping on orders over $25, and it gets to me within two weeks (usually one) so up to now I have had great service.

Funny thing is I will be sending them back in a box from a previous order I got from B&N.
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Old 10-27-2007, 11:15 AM
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