Quote:
Originally Posted by Rick Lee
Well, I'm just going on what my claims guy told me - "You have two vehicles with damage and a passenger claiming injury and unfortunately, you can expect a rate increase when your policy comes up for renewal in March." The fact that they did not record my statement on the phone pretty much means it's a done deal. The claims guy even said the injured guy's story sounds pretty fishy and they will audit any bill he submits. But as for my liability and USAA's writing some checks, that's a done deal.
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i'm surprised, most insurance companies "record this conversation for quality purposes"