I swear to ***, WTF is up with EBAY? It continually gets worse and worse.
A bit of history....I joined in 1999 and have done quite a bit of business in the years to follow. Pretty much my experience with them has been uneventful, up until about a year ago.
I had a Graphotype 350 Dog tag Embosser up for auction. It's a very sought after piece of machinery and bidding is typically competitive. My auction was receiving alot of attention when 3 days into it the item vanished from EBAY. ???WTF???
An Email from EBAY reveals that my machine was a Debosser and not an Embosser. While this is technically true these machines are universally referred to in the industry as Embossers (you can check with Wikipedia
). Additionally, the content of my description clearly made the distinction. However the experts at EBAY know better. Auction pulled, no questions, no seller involvement whatsoever.
Approx 4 months ago I'm auctioning off a Winco Generator. In the title I describe the unit and finish off with "Not Onan or Generac". You see this done all the time. Including now. However, the auction was pulled because I was employing "deceiving sales practices". Holy bejesus, am I that bad?
Now I have an Engraver up for auction and a prospective purchaser asks a question and I decide the answer would make a good addition to the content of my description. So I proceed to revise my auction....that is IF EBAY allows me.......apparently not......
WTF?
So I write:
Topics > Question About Listing
Message: Why can't I revise my listing? I'm adding info that prospective
bidders are asking about.
Please correct this issue!
Then I get this bucket load of double bull$hit speak....
Dear Rick,
Thank you for writing eBay in regard to the recent restrictions you?ve
experienced on your account.
In order to maintain a safe trading environment, selling limits are
occasionally placed on accounts. A restriction was placed on your
account to limit you from selling or revising certain items. The
restriction will remain active at this time.
Regrettably, once you have encountered your selling limit on one of the
brands that is included in our initiative against counterfeiting, you
will no longer be able to revise the existing items either.
Unfortunately, some Sellers have tried to circumvent selling limits by
revising existing listings.
If there is an urgent revision that you are unable to do that may
significantly affect the value of the item you are selling, you are able
to end the listing early before the last 12 hours. You may contact our
billing department and they can consider a courtesy credit for the
insertion fees.
...
I understand your frustration regarding this matter and apologize for
the inconvenience it caused you.
Please understand the restrictions placed on your account are not
accusations of you personally selling counterfeit items nor do they
affect your standing as a valued eBay customer. The restrictions are
proactive means of assisting eBay to reduce fraud and negative buying
experiences on the site.
Thank you for your time.
Sincerely,
eBay Customer Support"
Has this happened to anyone here? I sure wish there were an alternative to EBAY!
...and since when is a New Hermes engraver favored by counterfeiters?