[gchappel]

I need some advice on how to handle this situation. To make a long story somewhat short- I ordered a 100lb, $1000 home theater subwoofer.
I came home 10 days ago- note on door fedex cannot deliver as shipper required signature. Problem- no one is at home, I work and my wife is at an international conference for 10 days. I call fedex- no luck, no way to wave signature. I call the company I purchased it from- they admit they did not tell me that signature would be required- but they will not wave it. We agree to redirect the package to my office. Fedex tries to deliver to the house 2 more times- but as I told them no one is home. I call fedex and the selling company each time. I am told it would be delivered to the office last Monday- I am fine with that. Today, Wednesday, day 10 no package. Now fedex says they have lost the packages- both of them.
Seller wants to do nothing- tells me to sit and wait. I gave them a couple of choices. I said I'll wait until Friday- day 12 then they can:
1. Ship a new sub to the office. I will refuse this one if it ever turns up.
2. Cancel my order, I will refuse it if it ever turns up. I can buy a different sub.
3. I can cancel the charge on my credit card- but that is a hassel.
What should I expect the selling company to do?- I would like their sub but I don't want to wait endlessly while fedex tries to find it They have been lost for 4 days. The seller and fedex are offering nothing- tell me to sit and wait.
Thanks
Gary