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Jim Garfield Jim Garfield is offline
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Join Date: May 2002
Location: Rhode Island
Posts: 2,040
Quote:
Originally Posted by Shaun 84 Targa View Post
don't think Apple has ever had overseas call center customer service.
Actually they do, and I've spent a few frustrating hours on the phone with them. But I will say that after a couple calls to them trying to fix what they thought might be software related problems and finally taking it in twice to a repair center for them to chase hardware problems in a haunted machine that they couldn't fix, they gave me a new G5 dual core Imac.

Very smart on their part, I think the computer was just a lemon and they did the right thing and replaced it even though the warranty had already expired. Nice people to deal with, and great products.
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Old 11-09-2007, 07:49 PM
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