[cashflyer]

I had to deal with this when I opened my business 3 years ago, then again when I added a second line. The information that follows is from personal experience - not just hearsay.


When you answer and they ask if Mr such-and-such is there, before telling them anything, ask them what company they are with. Be persistent if they are reluctant to tell. At least get the company name, but if possible get the address also. Ask for a supervisor if necessary.

Now, Google is your friend. Google the number that shows up in your caller ID. And Google the name of the company. Cross reference everything until you are satisfied that you have identified the company correctly. Google for the address of the headquarters office.

Send a letter on company letterhead. Send it certified with return receipt to the headquarters. My letter reads as follows:

Sirs:

Your company has been calling our business number, 864-xxx-xxxx, in an attempt to collect a debt. Your callers and their supervisors have been informed repeatedly that the number is a business number and that the calls are a disruption to our business.

This letter shall serve as notice to your company, employees, agents, and representatives to cease and desist from calling 864-xxx-xxxx. I will extend to you a 15 day grace period in which to take action on this notice, after which time your calls will be referred to the FTC as a possible violation of applicable Federal laws.

Sincerely,


Javier Rodriguez
Legal Department
ABC Corporation, Inc.



So far, it has worked without fail.