I used to build restaurants for one of the most successful restaurant chains in Canada.
These restaurants are packed with young people, they offer a bar on one side and dining on the other.
the owner is one flamboyent dude, let me tell you.
sitting in one of his newly built restaurants in Calgary, him wearing his huge full length fur coat with a big stogie hanging from his lips..... I asked him, "Buzz, what makes your restaurant chain so much more successful than all the competition?"
He leaned towards me and said, "Rob, here at Earls we have an unwritten rule; we don't hire ugly people"