Quote:
Originally Posted by Porsche-O-Phile
Avoid ETrade. They suck. On top of their horrendous over-exposure to subprime, their customer service is deplorable. I just went through a three-month long fight with them over an electronic (ACH) transfer they screwed up. In order to get resolution, I had to spend about six hours on the phone and write a letter to the Dep't of the Treasury Office of Thrift Management (federal overseer of ETrade Bank).
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My experience with Etrade is just the opposite. I am very happy with them. (However, I don't use etrade bank much.) Been with them since 1997. I have always had top notch customer service. Also, yesterday when the market was in panic sell mode, I didn't have any trouble with execution. Several brokers were down...
YMMV....
Good luck!