Quote:
Originally Posted by gr8fl4porsche
I've had a set of the Whirlpool Duet HE front loaders for 5 yrs with zero problems.
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That's the one I have.
It kept shutting itself off mid-cycle. You'd restart it, sometimes it would work, sometimes not. Kept getting it fixed under warrantee, but it kept happening again. replaced switches, relays, and eventually the computer/board.
It only had a 1 year warrantee, so a few weeks before that it was up it was still giving me grief. I got so frustrated that I logged onto a forum for appliance repairmen, created an account "Jake's Appliances". Posted the problem and turned out there was a whirlpool service bulletin about the whole front door being built off-spec. It was just slightly twisted and would not seat 100%, which would shut the machine down.
I called the place I bought it from, gave them the service bulletin, and they brought me a door off a machine they had in stock.
It's worked OK since then, but it was a very frustrating experience considering it was the first NEW washer & dryer I had ever owned.