[aap1966]

I do not pretend to possess more than basic computer skills, but am constantly amazed by our IT department.

First was the incident when no-one could access their e-mail accounts. I.T. was notified in the morning and, having not heard anything (and still not able to access the E-mail), we rang again the following morning at which time we were told...
..... (wait for it).......
"That's been fixed, we e-mailed how to access the accounts to everyone yesterday"

Now, I.T. have seen fit to upgrade security by assigning multiple individual passwords of at least 6 letters (at least 1 capitalised) and 2 numbers, that are changed randomly. (We ring I.T. for updates). The result is that stuck to every computer is now a post-it note with a list of sign-on names and passwords!
Way to upgrade security!!

Feel free to submit your own I.T. tales.