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Cars & Coffee Killer
Join Date: Sep 2004
Location: State of Failure
Posts: 32,246
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Quote:
Originally Posted by stomachmonkey
Worked for the worlds 4th largest SW co.
Service issues had to be posted to an online resolution system. You could track the progress. Generally the issue would be refereed around to various individuals for a couple of days. Then the updates would start claiming that "tried to contact client at desk, left voicemail" They never left voicemail.
Utter BS.
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Computer Associates?
__________________
Some Porsches long ago...then a wankle...
5 liters of VVT fury now
-Chris
"There is freedom in risk, just as there is oppression in security."
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