I had my IT consultant switch my blackberry from Verizon to AT&T as the Verizon coverage was just horrible in my house, so bad that if I didn't plug my berry in for the night, it would be dead in the morning from searching for a signal.
The new BB curve is a nice little device, I have great AT&T service by my house, perfect I thought...not so. Since I run a small company we do not yet host our own email, we use Network Solutions and run POP server type email. So we can't run a blackberry server.
No problem in the past, just link the blackberry directly to the POP server and like magic instant on the go email. When we switched to AT&T I noticed that emails are taking 15-20 minutes to get to me on the blackberry. My IT consult calls them up and they tell her they can't guarantee emails will get to the blackberry in less then 10 minutes when using a POP set up!! The whole point of the berry for business is defeated!
Anyone have any experience with this? Any way around it? I assume I'm going to have to fight with AT&T to drop the contract and go back to Verizon, am I in the right here? Shouldn't they drop my contract for lack of an appropriate level of service?
Advice please, I'm really annoyed...