[bigchillcar]

it's a dell inspiron 9300. first thing i did was organize data folders with family pics, documents, etc. that i didn't wanna lose and cut to a portable hard drive. then i forgot until it was too late, after doing a F11 command and making it restore itself to the original point when i bought it (remanufactured)..prompting me for country, language, time-zone, etc. in doing so, i lost all of my installed programs that i did myself, as well as forgetting to move about 500 songs i'd downloaded over two years...ouch! don't guess there's anything i can do about losing them as well as all my bookmarks..forgot to save that file as well (it was the middle of thenight and i should have left it well enough alone).

other problem is that my dvd+rw drive won't play. it lights up, makes sounds here and there, but never gets to spinning up. right-clicking the drive and checking the device, it says it's working properly. the laptop did suffer a little fall a few months back..could it have just loosened a cable inside? if so, is the drive easily removed or is time for the 'geek squad'? i've taken apart and re-worked a few desktops in my day, but never messed inside of a laptop. any advice?
thanks!
ryan