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You say it's not popcorn, but a hard texture. If it's done with drywall mud and a trowel, you are better off removing the drywall and starting all over. Trying to skim coat it and get it flat again isn't worth the trouble. Frankly, you'd have to be a genius with a trowel to get it flat again; nobody I know can do it and I've been around construction since the 70's. Oblique light will show every flaw in the ceiling.
Drywall comes down quickly and doesn't cost much to get put back up. I'd pull it down myself and hire a crew to put it back up.
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