[Big Ed]

I sold an independent pharmacist a building in my town to set up a new store. During the process, I was telling him how happy I was to have a new player in town, as the one store we currently had (CVS) provided abysmal service.

He told me that the it is part of their marketing strategy to make you wait for the prescription, because the margin on the prescription drugs is far lower than the goods in the "front of the store." He also said their systems track the time the scrip is received versus the time it is rung at the register, so they are keeping tabs on the pharmacists.

Not sure if that's true or not, but I sure get good (and quick) service at the now-open independent pharmacy.