Quote:
Originally Posted by Big Ed
... happy I was to have a new player in town, as the one store we currently had (CVS) provided abysmal service.
He told me that the it is part of their marketing strategy to make you wait for the prescription, because the margin on the prescription drugs is far lower than the goods in the "front of the store." He also said their systems track the time the scrip is received versus the time it is rung at the register, so they are keeping tabs on the pharmacists...
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Big Ed,
That is an interesting point. The pharmacy I use is a CVS - this could explain the slow reaction time. The daughter's boyfriend used to be a pharmacy technican at the same CVS. I posed this same question to him and he did not seem to think that it was a problem. He did, however, have many stories concerning customers who were extremely unhappy for having to wait for unreasonably long periods to their 'goods'.