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As much as well all b!tch about the inefficiency and stupidity of the DMV (or RMV, if you live in Mass.), I have to admit that I've never had a horror story going to any of them. Employees were actually fairly pleasant, helpful, and reasonably efficient.
However I do have to admit that the understanding of DMV transaction procedures is not universally shared, even amongst themselves. I changed registration upon moving from one state to another. One day I turned in the plates for one car. The next day, I returned to do the same with another. The way it was done was a little bit different, each time. And each clerk was absolutely convinced of the correctness of her way of doing things.
Next time I moved, I went to AAA. Took just as long, if not longer. And the guy that went outside to inspect my motorcycle actually was quite a stickler about not being able to easily see the engine serial #.
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1987 Venetian Blue (looks like grey) 930 Coupe
1990 Black 964 C2 Targa
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