[Jeff Higgins]

Our DMV here in Washington also contracts with private business to provide license tab renewal services. I've used an Indian couple that runs a local camera and cell phone kind of shop for years. First rate service, and great folks to visit with. Never a problem.

Our DOL is another story. Still state run, the local office has a reminder behind the counter - a billboard size reminder- that it is illegal to threaten or harass DOL employees. Why would they need such a sign? Because the employees are so listless, so stupid, so wholly unqualified to even hold that level of job, that virtually everyone in there is pissed off at them.

It took me four trips, with about 45 minutes to an hour wait each time, to simply secure a learners' permit for my son last year. It was a different story, with different "requirements" on each visit. On the fourth, on being asked to do yet again something different and return, I calmly asked to see a supervisor. "Sir, do not raise your voice with me...." while gesturing at the sign, was the response. I felt like I was in a bad sequel to "Anger Management".