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The days of Sears are numbered. They aren't going out of business right away, but they are poorly run, and when K-Mart bought them they had NO intention of trying to fix them. I posted a few weeks ago about how Sears had over-charged me by $305 on a Sears.com order. After many hours on the phone with first their customer service, and then writing a letter and several more phone calls with their customer satisfaction department I finally got it all back.
How's this for a poorly run company? I bought a total of 5 items. One weighed 105 pounds, another 85 pounds, and the other three were under 5 pounds each. The heaviest was delivered by a Sears delivery truck. The 85 pound box was delivered the same day by a freight service. The lighter items came in a third box from UPS. How much cheaper would it have been for them to put all the items on their delivery truck instead of paying UPS and the freight service separately?
I told a guy I work with the whole story, and he told me about an interview he read with the CEO of K-Mart about them purchasing Sears. Apparently Sears owns the land for many of their stores, and the value of the land Sears owned at the time K-Mart took them over was greater then the Sears stock price. So one of the ways they plan to make money is shut down the stores where the land is valuable, and sell the land. That's not the only reason they bought them, but it was the deciding factor.
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