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Yes Dillon will replace all busted parts, no questions asked, just as good as Costco for replacements, ie you can't do better. BUT WTF you have primers blowing up in your face, primers loaded sideways, that you have to deprime, primers loaded upside down that have to be deprimed.
I buy and work with machines that cost $100,000 or more each, some in the millions. (These are not reloading machines, but electronic mfg equipment and CNC machines) Some do not work right, ie price means nothing for those that are impressed by price. Sometimes its impossible to get the stuff to work right, and the mfg cannot make it right. Dillon, in my opinion, is somewhere in between, can't make it work right, and won't make it right, but keeps shipping the some bad parts to keep face. Thats my opinion as an engineering professional. I understand that a reloading machine may have an occasional mishap, but 5/50 seems typical of what I have and thats just way to many mishaps.
If you have one of these and you see the same problem, I say get rid of it before it hurts you., again my humble opinion as a user.
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