[notfarnow]

I got the exact same response when I brought in my impact gun. I only used it half a dozen times, and then all of a sudden I can't even take lugnuts off with it. Nice.

I had it 13 months, and they wouldn't do ANYTHING for me. Never again

I agree with Joe, we need to be more discriminating as consumers. I thought I was paying a bit of a premium for a better tool... guess not. I hate junk tools.

I think there is a gap in the market now, for well-made reasonably priced tools. Absolutely no cheap junk, and everything with a good guarantee. I'd be willing to pay a premium for that. Sears seems to have abandonned this market in the "race to the bottom".